Outlook 2003 Mail Advanced

Objective

Learn to enhance your use of Outlook 2003 by using advanced messaging features.

Prerequisite Skills

Comfortable with the basics of Outlook 2003.

(Suggested course: Outlook 2003 Overview & Mail Basics)

Course Description

Are you always typing the same information at the close of each of your mail messages? Do you want to mark messages to remind yourself to follow up on them? Do you want a quick way to inform people when you are out of the office and unable to respond to e-mail messages?

Attend this course if you want to:

Use the Out of Office Assistant to notify people when you are not available to respond to messages.
Flag an outgoing message to provide additional instructions or requests to the recipient.
Flag an incoming message to remind yourself to complete some follow up action.
Indicate to recipients that your message is of high (or low) importance.
Add people to your Outlook Contacts list.
Send a message to someone in your Contacts list.
Create and use personal distribution lists.
Share personal distribution lists that you create.
Use public distribution lists.
Add a signature to the end of your e-mail messages.
Use voting buttons to solicit responses from recipients.
Track messages to know when the recipient receives and/or reads the message.
Attempt to recall a message you sent.
Choose how Outlook handles external (i.e., Web-based) pictures within HTML messages.
Omit the original message text in your replies.
Mark your comments in a reply or forwarded message with your name or initials.

Class Length

90 minutes

Delivery Options

Virtual classroom - public
($70 per student; check times and register here)
Virtual classroom - dedicated (up to ten people from the same organization)
($480 per class; contact us for more details)
Virtual classroom - one on one
(Register for a 45-minute 1-on-1 Application Support session. Cost is $70 per student per session.)
On-site instructor-led
(Contact us for details)